Terms and Conditions – Website and Online Purchases
Acceptance of the Terms and Conditions
These Terms and Conditions of Website and Ecommerce are entered into by and
between you (“You”, “Your” or “Buyer”) and Green First Packaging (“GreenfirstPKG”,
”Company”, “we”, or “us”). The following terms and conditions, together with
Green First Packaging’s of which are expressly incorporated herein by reference
(collectively, the “Terms and Conditions”), govern Your access to and use of
www.greenfirstpkg.com, including any content, functionality, and services offered on
or through www.greenfirstpkg.com (the “Website”).
Please read the Terms and Conditions carefully before You start to use the Website.
By using the Website, You accept and agree to be bound and abide by these Terms
Website, You consent to all actions taken by us with respect to Your information in
Conditions, You must not access or use the Website.
By using this Website, You represent and warrant that You are of legal age to form a
binding contract with Green First Packaging. If You are agreeing to these Terms and
Conditions on behalf of a company or other legal entity, You represent that You have
the authority to bind such entity to these terms and conditions, in which case the
terms "You", "Your" or "Buyer" shall refer to such entity. If You do not meet all of
these requirements, You must not access or use the Website.
Changes to the Terms and Conditions and the Website
We may revise and update these Terms and Conditions from time to time in our sole
discretion. All changes are effective immediately when we post them, and apply to all
access to and use of the Website thereafter. Your continued use of the Website
following the posting of revised Terms and Conditions means that You accept and
agree to the changes. You are expected to check this page from time to time so You
are aware of any changes, as they are binding on you.
We may update the content on this Website from time to time, but its content is not
necessarily complete or up-to-date. Any of the material on the Website may be out of
date at any given time, and we are under no obligation to update such material.
Accessing the Website and Account Security
We reserve the right to withdraw or amend this Website, and any functionality,
features, service or material we provide on the Website, in our sole discretion without
notice. We will not be liable if for any reason all or any part of the Website is
unavailable at any time or for any period.
You are responsible for:
Making all arrangements necessary for You to have access to the Website. Ensuring that all persons who access the Website through Your internet connection are aware of these Terms and Conditions and comply with them.
To access the Website or some of the resources it offers, You may be asked to
provide certain registration details or other information. It is a condition of Your use
of the Website that all the information You provide on the Website is correct, current,
and complete. You agree that all information You provide to register with this
Website or otherwise, including but not limited to through the use of any interactive
If You have created an account with the Company, You shall maintain the
confidentiality of Your username and password and any other information related to
Your account or log-in procedure, including, without limitation, any PIN, multi-factor
authentication credentials, or security questions and answers, (“Log-in Credentials”).
Your Log-in Credentials may not be transferred to or shared with anyone. You are
not permitted to allow anyone to log-in using Your Log-in Credentials. You shall
notify the Website administrator at customerservice@greenfirstPKG.com immediately if You become aware of any
unauthorized use of Your Log-in Credentials or if the confidentiality of Your Log-in
Credentials may have become compromised. You are responsible for all activity that
occurs under Your Log-in Credentials. Company has the right (but not the obligation)
to immediately suspend or terminate Your ability to access and use the Website if, in
Company’s sole discretion, (a) Your use may cause harm to the Website or disrupt
the ability of other users to use and access the Website, (b) fraudulent, unauthorized
or illegal use of the Website is or may be occurring, (c) such suspension or
termination is necessary or advisable to protect the Website, Company’s confidential
information, Your data or the data of any other Company client, (d) Company may be
required by law to suspend or terminate access, or (e) Your use of the Website is in
violation of any other agreement between You and Company. You may be unable to
access the Website from time to time in the event Company or its contractors are
performing maintenance to or updating the Website, and such inability to access the
Website may be due to scheduled or unplanned maintenance or updates.
Prices and product specifications are subject to change without notice. Prices billed
will be those in effect at time of shipment with the exception of backordered items,
which will be billed at the price in effect at the time the order is submitted. Prices will
fluctuate up or down based on the prevailing market conditions for each type of raw
material. You acknowledge and agree to pay charges incurred by You at the posted
prices, including shipping and handling charges and all applicable taxes, if any,
regardless of the amount quoted on the Website or in your order confirmation at the
time of Your order. We reserve the right to update prices due to errors, with or
without notice to you. For questions about our most current prices, please call our
Customer Care at 330-803-5019 or email firstname.lastname@example.org.
All efforts are made to have accurate pricing and product specifications. In the event
that a price or product specification is listed incorrectly, we reserve the right to refuse
or cancel any orders placed for the product at the incorrect price.
Protected Content & Images
All product images are for illustrative purposes only. The actual product You receive
may vary. Please refer to the product description for specific details of the product.
The Website and its entire contents, features, and functionality (including but not
limited to all information, software, text, displays, images, video, and audio, and the
design, selection, and arrangement thereof) are owned by the Company, its
licensors, or other providers of such material and are protected by United States and
international copyright, trademark, patent, trade secret, and other intellectual
property or proprietary rights laws.
You must not reproduce, distribute, modify, create derivative works of, publicly
display, publicly perform, republish, re-post, download, store, or transmit any of the
images, content or other material on our Website except that You may print or
download one copy of a reasonable number of pages of the Website for Your own
personal, non-commercial use and not for further reproduction, publication, or
You must not:
Modify copies of any materials from this Website.
Delete or alter any copyright, trademark, or other proprietary rights notices
from copies of materials from this Website.
If You are in breach of these Terms and Conditions, Your right to use the Website
will stop immediately and You must, at our option, return or destroy any copies of the
materials You have made. No right, title, or interest in or to the Website or any
content on the Website is transferred to you, and all rights not expressly granted are
reserved by the Company. Any use of the Website not expressly permitted by these
Terms and Conditions is a breach of these Terms and Conditions and may violate
copyright, trademark, and other laws.
The Company name, Trademarks set forth on our Trademark webpage, the
GreenfirstPKG logo, and all related names, logos, product and service names,
designs, and slogans are trademarks of the Company or its affiliates or licensors.
You must not use such marks without the prior written permission of the Company.
All other names, logos, product and service names, designs, and slogans on this
Website are the trademarks of their respective owners, and You must not use such
marks without the prior written consent of the applicable owner.
Monitoring and Enforcement; Termination
Without limiting the foregoing, we have the right to cooperate fully with any law
enforcement authorities or court order requesting or directing us to disclose the
identity or other information of anyone posting any materials on or through the
Website. YOU WAIVE AND HOLD HARMLESS GREENFIRST PACKAGING AND
THE INDEMNIFIED PARTIES FROM ANY CLAIMS RESULTING FROM ANY
ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN
AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR
LAW ENFORCEMENT AUTHORITIES. Notwithstanding anything to the contrary
herein, this paragraph will survive any expiration or termination of these Terms and
Reliance on Information Posted
The information presented on or through the Website is made available solely for
general information purposes. We do not warrant the accuracy, completeness, or
usefulness of this information. Any reliance you place on such information is strictly
at your own risk. We disclaim all liability and responsibility arising from any reliance
placed on such materials by you or any other visitor to the Website, or by anyone
who may be informed of any of its contents.
Greenfirst Packaging may deliver notice to You by means of email to the email
address You have provided to us, a general notice on the Website, or by other
reliable methods, to the street address You have provided to us. In the event that a
problem occurs with Your order, we will attempt to contact You via email or phone to
resolve the problem. If, after two business days, we are unable to contact You to
resolve the issue, we reserve the right to cancel Your order. It is Your responsibility
to ensure that email spam filters are set to allow these notifications to be received
successfully from Greenfirst Packaging.
Tax exempt customers buying for the first time must provide a copy of their tax
identification when creating an account and then placing an order.
Shipping & Handling
Parcel orders submitted prior to 1:00 pm EST on normal business days (with the
exception of U.S. holidays, annual physical inventory days, inclement weather or
extreme volume) will ship same day. Orders placed on weekends or holidays will
ship the next business day. LTL orders will ship within 24-48 hours.
1. Freight Prepaid: Unless requested otherwise, most orders ship via FedEx
Ground “freight prepaid” with shipping & handling added to the invoice or
2. LTL Shipments: Rates for LTL shipments may not include additional fees
such as residential delivery, lift gate, or delivery appointment notification.
These fees will be added to Your invoice and are Your responsibility. If any of
these special services are required, please note this in the Special
Instructions & Notes field during checkout. Delivery requiring a signature is
furnished upon request only. LTL orders will ship complete, additional charges
apply to all additional partial shipments.
3. International Shipments: International orders will be shipped from our
manufacturing center in Berlin, Ohio and all shipping costs, taxes, duties,
tariffs and customs in the destination country are Your responsibility. If You
are interested in placing an international order, please email us at
customerservice@greenfirstPKG.com for more details.
In some instances, a shipping rate cannot be calculated at checkout. You can still
complete Your online order and Customer Service will contact You with a shipping
rate for Your approval. Unless expedited delivery is selected, Your order will not ship
until we receive Your approval.
Tracking numbers can be furnished upon request. Customer Service at 330-803-
All returns must be pre-authorized by us in our sole and absolute discretion. To
request a return, You must contact customer service at 330-803-5019 for a Return
Authorization number (“RA Number”) within 30 days of receipt of shipment. We will
not accept unauthorized returns without an RA Number, and returns shipped freight
collect or COD will be refused. The RA Number must be clearly visible on all
packages being returned.
Items that have been used, filled or altered in anyway are not eligible for return.
Special orders, custom molds, custom labels, decorated products, and other items
as specified by us are not returnable. Upon receipt of Your eligible return, the
purchase price of the merchandise will be refunded. Shipping costs are